How to Upgrade or Downgrade an Account Using cPanel / WHM

One great feature of cPanel is that it allows administrators and resellers to create packages. These packages contain the information needed to create a user account such as the allowed disk space, bandwidth, the number of email accounts, the number of databases, etc.

But sometimes, your client need more resources and may want to upgrade to a better hosting plan (or package). WHM has a nice feature that will allow you to do just that: upgrade or downgrade user accounts.

Here’s how to do it:

1. Log into WHM
2. Click the Account Functions icon
   
3. Click the Upgrade/Downgrade an Account icon
   
4. On the Upgrade/Downgrade an Account screen, click the domain/user to upgrade or downgrade on the left-hand side of the Account Selection window; the right-hand side will update to show information about the account
   
5. Click the Modify button
   
6. The Upgrade/Downgrade Account screen is displayed. Select an available package and click the Upgrade/Downgrade button

   

7. Account Upgrade/Downgrade confirmation is displayed
   

The changes are then applied automatically.