Rackspace UK Review

About Rackspace UK

Rackspace.co.uk is the fastest growing hosting provider in Europe and a company well respected throughout the industry.  Though small business solutions are available, this company is strictly geared for business professionals.  Rackspace.co.uk delivers unwavering support to its customers and has been the recipient of many awards.  Its most recent honor was achieved in November 2008 with the National Business Customer Focus Award.

Products and Services

Rackspace.co.uk is one of the major players that specialize in nothing less than dedicated servers.  Its portfolio consists of small business solutions, as well as packages designed for medium and large sized businesses.  Two of its biggest draws are Managed and Intensive hosting.  Hence the name, the managed flavor gets you the typical management of your dedicated server, while Intensive hosting comes with a greater level of support and services.  Also available are email and Exchange hosting, web design and application services.

Web Hosting Features

Rackspace.co.uk offers dedicated servers on both Windows and Linux platforms.  The Linux variation comes installed with software and development technologies such as Apache, Perl, MySQL, Postgre SQL, PHP, Perl and Python.  Windows packages offer the latest version of the Microsoft IIS server software, the NET Framework and VBScript.  Popular add-on options include a managed firewall, database server and VeriSign SSL certificates.  Both platforms offer full administrative access and free incoming bandwidth.

Reliability and Performance

When searching for a hosting provider, you will find that most companies offer either a 99% or 99.9% uptime guarantee.  Both are impressive, but can’t match up to Rackspace.co.uk’s offering of zero network downtime.

The company takes various steps to protect the mission-critical operations of customers.  A completely redundant network and multiple bandwidth providers ensure a lightning fast connection at all times. If one provider happens to fail, others are there to make sure customers continue to thrive at full capacity.  The Rackspace.co.uk network infrastructure is specifically designed to support the best breed of server hardware, with computers designed by names such as Dell and Intel, as well as Cisco’s state of the art routing equipment.  Downtime can be detrimental to your business, but it is virtually eliminated when hosting with Rackspace.co.uk.

Customer Service and Support

The Rackspace.co.uk support system is dubbed as Fanatical Customer Support.  Each individual client gets the benefit of a professional support team ready to help with any questions or concerns you may have.  Instead of dealing with outsourced support, you get to speak directly with your account manager, who works closely with other team members to quickly resolve issues.  The fancy title lives up to the name because Rackspace.co.uk makes sure that you can get assistance 24/7 via toll-free phone or live chat.   Fanatical Customer Support has attributed to the company’s many awards.

Benefits

Rackspace.co.uk is the premiere choice for managed hosting solutions.  This provider has a plan specially designed for thriving small to medium businesses and large corporations as well.  While there are a number of predefined packages available, Rackspace.co.uk allows you to mix and match and choose the options best suited for your business.  With virtually no downtime, you can rest assured that your site will always be available to your customers.