KnownHost Review

KnownHost

About KnownHost • http://www.knownhost.com

Based in the Washington D.C. area, KnownHost is a privately owned company specializing in professional web hosting services.  KnownHost has various solutions designed for both small and large businesses.  Operated by a team of experts with more than 15 years of experience in the business, the company is able to provide a reliable service and the prime performance needed to succeed in today’s business economy.  KnownHost prides itself on quality customer service and cost-efficiency, as its hosting plans are among some of the most affordable in the industry.

KnownHost delivers quality web hosting solutions out of data centers located in San Jose, California and Dallas, Texas.  It utilizes dual Opteron servers equipped with RAID 10 technology to ensure that every bit of data is backed up.  The hardware is optimized to a point where backups or upgrades are completed with absolutely no downtime.  Leveraging multiple backbone providers, KnownHost assures a fast internet connection and a level of performance your clients are sure to appreciate.  This provider backs up its claim of reliability with a 99.9% uptime guarantee.

Vital Data

Popularity

  • Sales Index: Very High
  • Google PageRank: 4/10
  • Alexa Traffic Rank: 15,757

Hosting Performance

  • Uptime: 100.00%
  • Avg. Response Time: 18.64 ms

Company Information

Office(s)

KnownHost LLC
1114-100 New Point Blvd. PMB 143
Leland, NC 28451
United States

Contact

KnownHost Sales

  • Toll Free: 1-866-332-9894
  • Email: sales at knownhost.com

KnownHost Support

  • Email: support at knownhost.com

Marketing

  • Email: marketing at knownhost.com

Data Center Location(s)

1 location(s) found so far:

  • Leland, North Carolina, United States

KnownHost Websites

Examples of websites
hosted by KnownHost:

  • pixastic.com
  • arteccentrixgallery.com
  • coldhardflash.com
  • oacie.com
  • dizzain.com
  • progtutor.com
  • arcadeadmin.com

KnownHost Reviews & Ratings

Harry Z.Name: Harry Z.
Date: November 2, 2011

Website:
http://www.cleanmycreditup.org/

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I switched for KnownHost VPS from Wiredtree(that's another horrible story) on 09/21/2009 and I thought I could finally get a reliable web hosting. However, I was wrong.

There are many times that I have to refresh several times before I can access my site webpage or the ftp. The site was very unstable that it down for a minute, then up, then down for a minute.

I really need to admit that they have very fast response time for the tickets. Their support told me that everything was normal, memory use, http service is up, but I keep receiving site down notifications from my both site monitor services.

A couple of days ago, I had the same problem again. After several support tickets, Knownhost are still telling that everything is fine, but I still kept receiving pingdom site monitor notifications. I had a total of 21 down alerts and 21 up again alerts.

Then after a couple of hours, they told me that my VPS server was under a DOS attack! So I had no choice but moving to another VPS company.

Now I paste the uptime stats of my Knownhost VPS from SiteUptime.com

Year Month Outages Uptime Downtime
2011 October 8 97.774% 2.226%
2011 September 7 98.959% 1.041%
2011 August 4 99.494% 0.506%
2011 July 6 98.683% 1.317%
2011 June 10 98.939% 1.061%
2011 May 4 99.207% 0.793%
2011 April 2 99.034% 0.966%

Year Outages Uptime
2011 41 98.845%

As you can see, far from the "highest uptime in the industry" as they stated on their website.

Because the check interval of siteuptime.com is 30 minutes, so the real outages could be even more.


Pros: Fast response time
Cons: Unreliable uptime

Support
Performance
Features
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