iPage Review 2013

Listen, guys, and listen close: NEVER USE IPAGE.COM TO HOST A SITE.

I cannot even begin to describe the drama I've been through with them. They seemed like the perfect site for my last church--they are super cheap and very easy to customize, even for a newbie at web design like me.

But the business side of it is STILL killing me, and I turned over the site in May of last year. For some reason they still had my contact info, so one of the members of that church and I sat down last August and WATCHED my credit card info, email, and phone number all change to his. So tell me why I'm still getting emails and even bills? Not only was the new credit card getting charged, but mine was too--and for charges that we didn't ask for. The church voted, because of all the drama, to just close the site down, and I (as well as the person it was registered to) got the confirmation email. 6 months later, I am still getting emails. URG!!! DON'T DO IT! DON'T DRINK THE KOOL-AID!!!

Just do Wordpress. the end.

Pros: relatively easy to use, cheap
Cons: Billing department is a scam, customer support is not helpful, everything costs extra, bills me for things I didn't ask for

iPage customer Support went rapidly downhill a couple of years back causing me to switch hosting elsewhere last year. iPage made themselves look even worse by completely screwing up the domain transfer and causing me to lose the registration of it. Now I find they've even been charging me for hosting for the past year that they weren't providing and they refuse to refund it since they conveniently don't have a record of my cancellation instructions.
Avoid these people like the plague, they're only interested in money, they may not be a scam but they don't give a damn about their customers.

Pros: used to have good tech support
Cons: no longer has good tech support, charge for services they haven't provided

I've been hired to work on a website and I did not know what i-page was and its interface. So far I like some the features of the host but unfortunately I dont like the speed of this. Im pretty good website optimizer 10/10 of my previous works are 90+ ratings in pagespeed and A or B in Yslow. but working and developing and hosting your website on ipage is not the best idea. first time I've made a website that is below 85 in pagespeed score and no matter how many tricks i have in my knowledge to optimize the website it just wont work cause there are a lot deficiencies server side. there is about 10-30 seconds delay in loading time on any website that is hosted on I-page and more often that not, non regular visitors would usually encounter a page time out depending on their internet connection.

Pros: easy domain management
Cons: want a very slow non compressed site? i-page is the best host for that

There's little good to be said about iPage.
Their servers constantly go down, their tech support is incompetent and slow to answer (and it's a rare thing to actually answer your question, as if they wouldn't be English-speaking people).
Their offer has steadily fallen behind most hosts and the only thing that makes them worth considering is the load of free site promotion coupons you receive (yahoo, facebook and google credits).
However, I couldn't get past the thing that they kept my site down for over 12 hours recently with no explanation given whatsoever. On top of that their shared hosting kept going down for between 2 to 4 hours every other day (literally).
I wouldn't recommend them to anyone that looks for stability and competence.

Pros: cheap, fast to setup
Cons: poor tech support, very unreliable servers, subpar features

I have hosted my few sites on ipage, it is really nice as comapred to other cheap hosting service providers. But yes if you comapre it with the high cost hosting or dedicated hosting, it will be little slower. but it is really nice for personal or small business websites.

Pros: Really nice, good customer service
Cons: did not find any as such

DO NOT ORDER THIS SERVICE, I HAD TO THREATEN THEM TO GET MY FULL REFUND BACK

Pros: SCAM!!!!!
Cons: DON'T BUY FROM THIS COMPANY

I recently started up with iPage. So far, I've only used email through my hosting plan. I really regret choosing this company now and don't look forward to the hassles of moving to another hosting service.

I use POP3 email - not iMAP. POP3 is a simple protocol that's been around for decades. I have set up 4 email accounts (mailboxes) under my domain. One has a volume of up to 200 emails a day.. well, that's really not much. A few days ago I noticed I was not receiving email. After some snooping around, I found that iPage was bouncing all the mail sent to me, back to sender. Nice!!! That ended up disabling a some automated senders through my business.

As it turns out, iPage allows a maximum of 3000 emails in your inbox on the mailserver. I suppose that's not unreasonable... although they don't appear to mention that anywhere obvious. The mystery is why those emails are sitting there. I use POP3 from my computer. The "delete from server" when retrieving mail option is always selected (standard option that most POP3 users activate). But, the iPage webserver was not responding to this command.

Tech support service informed me that POP3 email doesn't have the capability of deleting email from server when retrieving mail from an email client. I told him it's not true. He explained to me he's been in tech support for 5 years and knows as a fact that you can't do it. I corrected him by having him google POP3 delete from server. After eating his humble pie, he informed me that I should be using iMAP protocol as that was really the proper way to do email. I told him I wanted to use POP3 and reminded him that they advertised providing POP3. He said that my only option was to use iMAP or have to regularly, manually delete emails, 20 at a time, through their webmail server.

For some reason the "Delete from Server" command is disabled at the iPage mailserver. I have a couple hunches why... perhaps they've had people accidentally deleting emails.. and blaming iPage? Perhaps the mailserver and webmail software they use has compatibility issues? Maybe they just use a cheapo mailserver... in order to stay competitive. Who knows. In any case, selling partially functional POP3 email service is no different than selling cars without brakes.

The other problem with their email is that they instruct you, in their documentation, to use pop.yourdomain.com & smtp.yourdomain.com for email retrieval/sending. Neither work. Customer service said that it only seems to work properly if pop.ipage.com and smtp.ipage.com are used. So why instruct customers to use "yourdomain"... uummmm.

How messed up is this for a hosting company that says it has over a million customers. They can't handle simple old basic POP3 email. What a joke. As a new customer, I'm worried about what other undocumented "nuances" I will have to deal with and create "workarounds" for when I move my webpages over to this host.

Pros: Cheap price.
Cons: Flakey email server. Ignorant tech support staff. False advertising.

I picked up their hosting service recently. To primary complaints:
first: They did not protect my personal information. They claim they do not sell that information but have to provide it to the public. This is an incorrect statement and even a lie. Any company worth their salt will make certain that your personal information is not made access to the general public. I even believe they may be lying and selling the information because they will protect your personal information if you pay them more money. I have been getting telemarketer calls all day long, and this is from companies without names - of course. Who else would a company that doesn't protect personal information give it too.
The other complaint: I tried to use both of their web generator programs. It took me all day to make a simple 4 page web. They keep locking up and stop working. Even the design preview fails to work, and it would seem that preview would be the simpler program to run. I gave up and went back to Expression Web, but I wanted to make a quick web to run until I could do something better.
Sure disgusting. They did tell me if I pay more money I could get better service. Now I wish I went with a site that costs a little more.

Pros: Not many - price
Cons: Unacceptable personal information protection. Very poor internal programs.

I have been blogging for more than six years, but five years of it was spent using WordPress free blogging platform. On the fifth year, I decided to take it a step higher. I opted to have my own blog hosted by HostGator. That time, they had a promo and so I grabbed it. My choice of web hosting company did not pan out as expected. To cut the story short, HostGator was not able to help me achieve with my goal.

A year after that, I learned about iPage through my husband. I subscribed with them, and on the same day, my blog was published using the same WordPress platform. I was ecstatic and contented. Most importantly, iPage customer services is superb! They help me a lot with my questions.

It has been seven months, and I am still satisfied with iPage services. Thanks, iPage!

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Be careful when you sign up with Ipage they will try to sell a bunch of useless stuff which can't be refunded if you ever choose to cancel your account. Other than that I am very pleased with their service. I am hosting 2 websites with them and everything is running smoothly.

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