9/10 (1078 Reviews)Founded in 2001, employee owned and operated, and based in Los Angeles, California, InMotion Hosting provides reliable and fast hosting services that are based on the Unix and Linux operating systems to businesses and enterprises with a 100% satisfaction guarantee. In addition to business-class hosting of websites, InMotionHosting provides managed dedicated servers and VPS hosting plans, along with free software tools and custom web design services. Their virtual dedicated server platform is based on Virtuozzo by Parallels. InMotion Hosting is a CNET Certified Service Provider with 3 out of 3 stars, accredited by the Better Business Bureau.
InMotion’s web hosting network is monitored around the clock with industry-standard performance benchmarks. Max Speed Zones, available on business web hosting and VPS packages, optimize network speed by utilizing multiple data centers and peering exchanges. InMotion is committed to improving the carbon footprint of its data centers to provide green hosting solutions and has recycling programs in place in all of its locations and offices. Having opened the first data center to operate in the Los Angeles area, InMotion has implemented outside air cooling technology solutions to reduce costs by almost 70 percent and its carbon output by in excess of 2,000 tons each year. In addition, InMotion Hosting partners with Trees for the Future by providing funds for 5,000 trees to be planted around the world.
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| InMotion Hosting WebsitesExamples of websites hosted by InMotion Hosting:
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| Support: Performance: Features: Overall: | Michael was able to get my primary email reset and get me access to the AMP where I could manage my account. Pros: He was efficient and courteous |
| Date: 2/24/2013 Support: Performance: Features: Overall: | This is the WORST hosting company. They cant even maintain a regular VPS account. Their availability is less than 90%. Lost many customers because of their poor hosting service. Their support does not have answers. Their tier 1 support is a joke. They have standard answers to regular questions who dont have much knowledge about IT. Had a friend who worked they and quit the job in less than 2 months. He told me that it was a wreck behind the scenes. Pros: None |
| Date: 2/24/2013 Support: Performance: Features: Overall: | This is the WORST hosting company. They cant even maintain a regular VPS account. Their availability is less than 90%. Lost many customers because of their poor hosting service. Their support does not have answers. Their tier 1 support is horrible. A bunch of jokers who dont have much knowledge about IT. Pros: None |
| Support: Performance: Features: Overall: | Good customer services and willing to assist and answer questions. Pros: Got my problem solved |
| Support: Performance: Features: Overall: | Great service! The technician was knowledgeable, polite, and patient. The only downside was that it took so long to get through. I started call the night prior but wasn't able to get a response until the morning. But once he answered, my problem was solved quickly and efficiently. Pros: efficient |
| Support: Performance: Features: Overall: | Superb support!! Pros: Superb support |
| Support: Performance: Features: Overall: | I love you guys! Very helpful... always! Pros: everything |
| Support: Performance: Features: Overall: | I've been with InMotion for two years and started on shared hosting through VPS and now on Dedicated Servier. Sadly, the support has gotten much worse the more money I spend. Pros: Better with small servers |
| Support: Performance: Features: Overall: | Very difficult to get clear answers from tech support. Different folks have different levels of knowledge. They are more concerned with the "pat" email responses once they try to answer the question. Spent days trying to get simple answers on plans, etc. Very frustrating experience. Did not renew after the first year. Pros: Uptime |
| Support: Performance: Features: Overall: | The support we received was excellent. Your staff was very professional and we were able to resolve the issue at hand. Our issue is that we cannot consistently sign in to our account. This remains an ongoing issue. Each time we sign in, we must try multiple times with the same information before our passwords works. I know it sounds like operator error and very strange, but it is a real problem that we have been experiencing over a prolonged period of time. Pros: support team |
| Support: Performance: Features: Overall: | Excellent customer service. I got a complete refund for auto-renew hosting that I didn't want. Pros: Fast customer support response. All the hosting features I wanted. and reliable. |
| Date: 1/29/2013 Support: Performance: Features: Overall: | I purchased the "self-service" package with the intention of putting my own website together with the tools provided by InMotion. (I have put together my own site previously using another service, so I know how to do it). It quickly became apparent that these "tools" simply DO NOT WORK... website elements do not line up properly, fonts and pictures do not size properly... in fact, the whole thing seemed to be a fairly transparent attempt to get people to throw up their hands and say "the heck with it... I'll just pay one of their web designers to do it for me". I am NOT a fan of this kind of passive aggressive business model... I can't speak to how good their designers are and it may be a good choice if you know you want someone else to do it for you... but if you think you're going to put anything cohesive together on your own you will be sorely disappointed and aggravated. Also, it is difficult to cancel your subscription... you cannot do so online (at least I could not) and have to actually call them to cancel... On a positive note, the support staff I interacted with were very cordial and friendly. Can't recommend these guys overall, though... waste of my money. Pros: Staff seemed cordial |
| Date: 1/28/2013 Support: Performance: Features: Overall: | Very helpful and quick to the point. Thanks Pros: Quick good information |
| Support: Performance: Features: Overall: | I got an email notice that my bill was overdue - I believe I lost the credit card that I had given for annual payments. I called the company after I received the second notice. My call was professionally handled - it only took a couple of minutes to give a new credit card number. Very well handled, quick, courteous. Pros: All pro! |
| Support: Performance: Features: Overall: | The support for my Dreamweaver MX problem was great. I was up and running in less than 2 minutes. I am very pleased with InMotion and need to start using more features offered. Pros: Fast, knowledgeable |
| Support: Performance: Features: Overall: | Had some trouble with connecting to my hosting, their support team solved the issues quickly and were very accessible! Happy that they are available to chat 24/7. Pros: Inexpensive, great support |
| Support: Performance: Features: Overall: | The representative was very kind and helpful. He had already found the problem helping me to restore the proper function of the website in minutes Pros: - |
| Support: Performance: Features: Overall: | Thanks for repy but unfortunately reloading fresh did the same thing and brought the same error. So I have again raised a comment to that question for an answer. Pros: Immidiate reply |
| Support: Performance: Features: Overall: | Very polite and great customer service. Pros: good customer service |
| Support: Performance: Features: Overall: | When I was with other hosting providers they where mostly limited to 1 Maybe 2 Option, but inmotion has set me with more options that open up the limitations that are on other hosting providers. one of the options should fit a Personale's comfortable prefences accordingly. Other than their great service there support are great, ready informative and to the point because I have been through loads of hosting providers but some of them can't help you yet they should know how there entire system should work. making them unqualified for the job. When I joined they had already provided me with how to transfer my domain without many problems. Pros: Amazing and qualified support, great uptime, great service, no unkept promises even before you join. Simply just great 5/5. |
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