InMotion Hosting Review
- Product(s) : Shared Hosting, Dedicated Servers, Virtual Private Servers
- Price Range : $5.95 to $299.95
- Special Offer : Up to $24 Off Business Hosting
- Average User Rating :
10/10 (795 Reviews)
InMotion Hosting Reviews & Ratings - Page 36 of 40
 Name: Calvin Q.Date: December 10, 2011 Website: http://www.naturesnotions.com | Customer server and technical spport are always quick to respond to any issue and needs. Usually, there are no issues as the cadre of hosting features just work. The up time is fantastic and there have been no glitches since becomming a customer.
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 Name: NeokDate: December 10, 2011 | In the last 5 years, I've worked with 6 of the larger hosts for VPS hosting. InMotion is the only one that reliably handles support requests to my satisfaction. Their 24/7 chat support team actually provides effective support, which is a rare thing. InMotion, FTW!
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| Name: Troy W. Date: December 9, 2011 Website: http://www.WilliamsDigital.Net | Very Professional and competent support.
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| Name: Eric S. Date: December 9, 2011 Website: http://ericstokley.com | I spoke with Brian and Jacob regarding getting my website re-established. Both of them delivered absolutely the best customer service I have ever experienced. They were patient with me and my lack of knowledge and helped me work thru my issues. The entire inmotion hosting team has always been so supportive and helping me stay going. I don't have to call often but when I do, I always know whatever day or night, I will received outstanding customer service.
Brian and Jacob along with the rest of your technical support team will keep your company strong and have continued to make me a dedicated customer. I left Jumpline for poor customer service and I have never regreted choosing your company to do business with. Thank you. Eric Stokley
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| Name: Kipp S. Date: December 9, 2011 Website: http://www.kippsherrymagic.info | I have used InMotion Hosting for many years now, and they have never disappointed me. Technical support is an absolute dream. They not only spend the time to help you get it right, they are free with helpful advice that you didn't even think to ask about.
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| Name: Wiiliam W. Date: December 9, 2011 Website: http://rationaltherapyandrecovery.com | Excellent. I couldn't have asked for more.
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| Name: Kevin Date: December 9, 2011 Website: http://www.cakeimagery.com | Switched to InMotion due to dissatisfaction with other web hosts. Occasionally mistakes are made, and my site has dropped once (maybe twice) in the past couple of years, but this is all made up for in spades by the absolutely excellent customer support - anytime I've ever had an issue I've been able to call, speak to a real person right away, and had them work immediately for me to find solutions and explain what's happened. The support staff is always friendly and patient and understanding and always fix any problem right away. Can't recommend highly enough.
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| Name: Steven B. Date: December 9, 2011 Website: http://www.canateo.com | Good. Relatively easy and quick to get support on the phone. Helpful when you do. My particular issue is not yet resolved but was given a suggestion for it.
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| Name: Dave H. Date: December 9, 2011 Website: http://41interactive.com | Nathan P. helped me out of a Jam that was my fault. This is not the first time inmotion has done this. They always answer quickly, dont pass me around and take care of me when other hosting companies would charge me extra.
Speed, software and service are always great.
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| Name: Tim Date: December 9, 2011 | Great help, and although my questions are sometimes basic, I'm never made to feel stupid.
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| Name: David G. Date: December 8, 2011 Website: http://Mywhes.com | Helpful, friendly, good suuport. Very professional.
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| Name: angie b. Date: December 8, 2011 Website: http://www.aandjbaskets.com | I am new to InMotion Hosting and I have been completely thrilled with their customer service. I am building a website for a business and needed some help and everyone that I have spoke with has been kind and extremely helpful - not giving up until all is taken care of.
Very happy I chose InMotion Hosting for my business site. | |||||||
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| Name: vicki m. Date: December 8, 2011 Website: http://buckscountysoapfactory.com | A+++++++++
in motion help given by Christian....he was wonderful | |||||||
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| Name: Susan Date: December 7, 2011 | No matter how good customer service is, and InMotion is relatively responsive, the primary responsibility of a host is to be RELIABLE. Unfortunately, that is where I give InMotion a "2". The first year was fine, but the past 10 months, despite numerous server moves, my site has been down daily, their servers were hacked, they made a hardware change and failed to back up correctly that resulted in the loss of new data for customers on that server (my sites included) etc etc etc. Having my sites on InMotion has become a daily headache, a full time job in itself and an unpleasant experience.
The first thing you'll hear from CS is that there's no problem---it must be your issue. By the time you get to a supervisor, they'll admit there's an issue on their end. Wasted time, higher blood pressure. Too bad for you. Their "satisfaction guarantee" is just lip service, they offer no compensation for major failings other than "a month of free service." Why would I want an additional month of service from a host that fails me every day? RUN, don't walk to another host. This one's done.
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| Name: Michele P. Date: December 6, 2011 Website: http://www.sinfullywickedtanning.com | I absolutely love the customer service & support from your company. It's nice to know I can call anytime & get someone nice to answer the phone & assist with even a simple question. So glad I chose such a friendly company to provide me with such an easy to use website & customer service skills that exceed expectations!! | |||||||
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| Name: Wm M. Date: December 2, 2011 Website: http://www.molynook.com | Great support -- fast, accurate. Could not be better. | |||||||
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 Name: Pedro P.Date: November 29, 2011 Website: http://digitaldiscovery.eu | Great support online. Thats all I have to say :) | |||||||
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 Name: HafeezDate: November 20, 2011 Website: http://www.hafandhalf.com | I always had great interaction with Inmotion from Day 1. The responsiveness for the questions asked is awesome. I had my entire site deleted by mistake and they reverted in no time and no questions asked, no frills. Recently my site was attacked and they promptly and patiently helped me clear out the virus. It didn't stop there, beyond that they happily did all my nagging requests like nameserver setup etc. Each email from Inmotion has so much details and clarity and I really dont know how they have so much time to type all this for their customers! I am with inmotion for 2 years and have recommended so many others. I will never think of any other hosting! | |||||||
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| Name: anurag g. Date: November 12, 2011 Website: http://www.canvashome.com | overall i think the support was usually v. good . However i am not please with the quality & looks of control panel . Also though i agree it's more secure to leave advanced dns settings with you but i prefer it should be left with customers if they are willing. third the installation of add on softwares is not so good like go daddy offers | |||||||
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 Name: Ernie S.Date: November 3, 2011 Website: http://www.balloonamations.com | Answered my question, but didn't actually solve the issue. Evidently C-Panel does not like Safari (and vice versa) ..... fortunately I have Chrome and Steel and a few other browsers installed on my iMac, so I have a work around. | |||||||
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