InMotion Hosting Review

Visit InMotion Hosting Now
InMotion Hosting Review

InMotion Hosting Reviews & Ratings - Page 10 of 40

Art W.Name: Art W.
Date: January 26, 2012

Website:
http://www.artsculpts.com		 I was traveling and had not checked my email in a while, not knowing that InMotion was trying to charge an old credit card. My account went past due by one day when I finally noticed. InMotion allowed me to pay my bill late without interruption of service. My previous hosting company would have shut me down. Thank you InMotion.


Pros: yes
Cons: none
Support
Performance
Features
Overall
Christine H.Name: Christine H.
Date: January 26, 2012

Website:
http://wolfsridge.com		 InMotion Hosting has the best customer service/support you can imagine. This company cares, and I have never had even a mediocre support experience, as each call has been a 5 star experience. They are reliable, easy to use, great pricing, great help files and video tutorials if you are just starting out, and give you lots of extras. Even if you have a "dumb" question, they will never make you feel stupid for not knowing the obvious answer. They go above and beyond every time. I have tried a lot of hosting services over the past 16 years, and I doubt I will ever need to move any of my sites again. Superior, ethical company which gives back globally and locally. Read about their green data center in LA and their corporate giving on their website. They will always make it right if you have any problems. I have been a happy customer for 3 years.


Pros: Superior support every time 24x7, great prices, green data center, fast speeds
Cons: None
Support
Performance
Features
Overall
DrewName: Drew
Date: January 26, 2012

 Their tech support people are top notch and consistently great. Plus I see little turnover which speaks well for the company.


Pros: Service, tech support
Cons: Sometimes shared servers get blacklisted which clobbers our email for half a day
Support
Performance
Features
Overall
Randy B.Name: Randy B.
Date: January 26, 2012

Website:
http://www.randyblock.com		 Comcast marked me as a spammer. Don't know why. Maybe it will always be a mystery.

I notified tech support. They kept me informed as they executed the solution.

Result? It got handled within 24 hours. These guys and ladies are first class!


Pros: Totally responsive and good.
Cons: none
Support
Performance
Features
Overall
Renee K.Name: Renee K.
Date: January 26, 2012

Website:
http://www.taylorenvironments.com		 Offered quick, professional, and helpful support with a request regarding mass email. We were very well pleased! Thanks.


Pros: prompt, professional, helpful, suuportive
Cons: none
Support
Performance
Features
Overall
Daniel O.Name: Daniel O.
Date: January 26, 2012

Website:
http://www.daniboy.com		 InMotion are always there when I need them.

I often screw up and make mistakes when changing things around with my website and sometimes have to contact InMotion to ask for their help in picking up the pieces! They never let me down. Always calm, knowledgeable and quick, they're a resource I know won't ever let me down.


Pros: Completely reliable - just what I want in a hosting company.
Cons: Perhaps if they offered a Weebly-style WYSIWYG design service they'd be even better.
Support
Performance
Features
Overall
Andrew L.Name: Andrew L.
Date: January 26, 2012

Website:
http://www.replicaticket.com		 I have only good things to say about this company.
I have had virtually no problems, but any concern were addressed quickly and to a positive outcome.
My review is 100% positive!
I just registered for another year.


Pros: up time, price, phone support.
Cons: none
Support
Performance
Features
Overall
andy h.Name: andy h.
Date: January 26, 2012

 I picked IMH because of reviews I read on its customer service levels and their turnaround times. Both instances when I needed help, they were quick to respond and were quite accurate with their replies.

Reliability is my concern, and I believe they've shown no reason for me to worry thus far.


Pros: Fast c-service, rare down times, reliable, fast download speeds despite distance
Cons: none so far
Support
Performance
Features
Overall
Casey P.Name: Casey P.
Date: January 25, 2012

Website:
http://DesignDevelop.US		 In motion hosting is THE premier web hosting service!
From the account management tools to the always-available and friendly customer service, there is no easing to go anywhere else !


Pros: account management tools, design services, 24-7 customer service, always-up servers
Cons: basic web template insufficient for my needs.
Support
Performance
Features
Overall
Andria T.Name: Andria T.
Date: January 25, 2012

Website:
http://www.g20challenge.com		 Very fast resolution of a sudden and mysterious downtime. The tech was completely transparent about how much time he would need and checked in every 2-3 minutes. Excellent.


Pros: Service and responsiveness
Cons: That the website went down in the first place, and we heard about it from a client!
Support
Performance
Features
Overall
Wes C.Name: Wes C.
Date: January 25, 2012

Website:
http://www.dr-wes.com		 Awesome. Michael A is a customer service hero. Everyone at InMotion goes out of their way to help!


Pros: Solid, reliable service, 24/7 customer chat
Cons: They don't send me free money for no reason.
Support
Performance
Features
Overall
Linda C.Name: Linda C.
Date: January 25, 2012

Website:
http://www.singloghomes.com		 Great Tech support helped me quickly and efficiently and my problem was resolved.


Pros: great support, good customer service
Cons: nothing
Support
Performance
Features
Overall
David H.Name: David H.
Date: January 25, 2012

Website:
http://www.tagondevelopment.com		 The hosting service at InMotion is the best I've professionally experienced in 8 years of developing!


Pros: 100% U.S. based customer support, knowledgable support, pretty quick response time
Cons: maybe add some tutorials on a lot of the features in cpanel, that don't exist. Some of these things are new to some people and might want to take advantage of things offered.
Support
Performance
Features
Overall
Glo M.Name: Glo M.
Date: January 25, 2012

Website:
http://www.vintageluggageuk.com		 I have only spoken to one of your employees re the set up and that was handled very well, his interpersonal skills were excellent.


Pros: fine
Cons: fine
Support
Performance
Features
Overall
Tony F.Name: Tony F.
Date: January 25, 2012

Website:
http://www.grafickdesigns.com		 Very easy to work with and my site was up and running in minutes.


Pros: Quick and reliable
Cons: None
Support
Performance
Features
Overall
Mike L.Name: Mike L.
Date: January 25, 2012

Website:
http://www.stagelightimaging.com		 Two separate issues and two separate respondents. Both resolved my issues with out the typical help desk disconnect:

The feeling of calling cable providers and cell phone support (although there are some better than others in world of mobile support). It's feeling of being removed on a human level that reduces their ability to relate to the customer but rather follow a protocol of apologizing and continue down a scripted series of questions.

Both InMotion Hosting support staff were experienced and resolved my issues after one explanation. They knew what needed to be done and just fixed it and answered my follow up questions to my satisfaction.


Pros: tech support knew what they were doing
Cons: if customer is on hold for more than 3 mins. Tech should offer to call customer back

Support
Performance
Features
Overall
Cynthia B.Name: Cynthia B.
Date: January 25, 2012

Website:
http://cynsationallyyours.com		 Great customer/technical help!!! Got my website to where it needed to be with my online store.


Pros: Great Technical help
Cons: Would like to be able to have more options for shipping on Online Store
Support
Performance
Features
Overall
Mike B.Name: Mike B.
Date: January 25, 2012

Website:
http://www.evisive.com		 One of our sites' IP address was blocked because of too high IMAP usage of email. Other than that description, no other detail was available. This prevented access to the website, webmail, POP mail, and IMAP. We were not notified. Nor could technical support tell us what threshold we crossed to trigger the block. Our other site has similar traffic, and now we wonder if our email will be blocked without notice.


Pros: telephone support resolved issue quickly
Cons: telephone support could not tell us why it happened
Support
Performance
Features
Overall
Alejandro G.Name: Alejandro G.
Date: January 25, 2012

Website:
http://www.aapaintball.com.ar		 Great customer support. They answer very quickly and appropiately. You don't have to explain the problem as they were common users so the understanding and resolution is quite fast.


Pros: great coordiality and technical skills
Cons: No one so far
Support
Performance
Features
Overall
ReeseName: Reese
Date: January 25, 2012

Website:
http://socanorthamerica.org		 Joe was great! He knew about what I was asking and was extra patient. Thanks!


Pros: Fixed my problem
Cons: None
Support
Performance
Features
Overall
First Prev   6 7 8 9 10 11 12 13 14 15 of  40  Next Last  
Click Here to Visit InMotion Hosting
 
© Copyright 2012 - TheWebHostingHero.com
Follow us on Twitter Facebook Subscribe to our RSS Feed