ICDSoft Review

About ICDSoft

ICDSoft enjoyed its start in 1993 as a software developer.  Thereafter, the company expanded its portfolio in 1999 by delving into the world of web hosting.  Since that time, ICDSoft has grown considerably and is now one of the most profitable web hosts in the industry, privately owned and totally debt free.  Its team of IT experts and professional customer service representatives provide quality web hosting services to clients across the world in more than 50 countries.

Products and Services

ICDSoft keeps business straightforward and simple with two affordable web hosting packages.  The Universal plan starts out at $6.00 per month, while the Business plan is just $10 per month.  Both come with an arsenal of great features that allow you to create a personal site or open up your own storefront on the web.  ICDSoft also offers domain registration to go along with your site, as well as a reseller program.

Web Hosting Features

ICDSoft gives you an excellent value for your money by providing a number of great features.  The Business Plan comes with 10,000 MB of disk storage, 200 GB of monthly transfer, and the ability to create multiple sub-domains.  You also get unlimited email accounts, webmail, spam filtering and anti-virus software.

Development tools include 100 MySQL databases and powerful server-side programming languages, such as PHP, Perl, Python, Ruby on Rails and TCL.  ICDSoft offers its own control panel software for administering your account.  Though not as user-friendly as a program like cPanel, it does give you the ability to manage all of your essential features, such web stats, FTP accounts and pre-installed program scripts.

Reliability and Performance

ICDSoft capitalizes on the best of technology and server hardware to provide its customers with a reliable web hosting service.  The company has state of the art data centers located in the United States, Hong Kong and Germany.

Each facility is specially designed to keep the operation thriving and well equipped to handle climate and environmental issues, power outages, and a wide range of natural disasters.  ICDSoft keeps system administrators and IT experts onsite around the clock to make sure the hardware stays running, along with physical security to keep intruders away from the facilities.  Intelligent routing technologies and high-speed connectivity help to ensure excellent performance and that customers remain online.

Customer Service and Support

Support is vital, regardless of what company you choose, and ICDSoft offers industry-standard customer service to its worldwide customers.  Support is available 24/7 by email and support ticket, where the average response time is under an hour.  There is also a helpful FAQ page with answers to the most commonly asked questions, as well as an easy searchable knowledge base.  Unfortunately, missing from these options is telephone support, which is invaluable these days.

Benefits

ICDSoft is a reliable company recommended for your personal and small business hosting needs.  While there might be better pricing packages on the market, the price is still affordable, the platform stable, and the support is decent if you can accept the lack of phone support.