HostMonster Review

HostMonster

About HostMonster • http://www.hostmonster.com

HostMonster is easily one of the best web hosting providers in the business.  Conduct research, and you will find nothing but rave reviews, as almost everyone has something good to say about this company.  HostMonster is perhaps best known for providing clients with powerful solutions that are suited for both personal and business needs.  Going strong since 1996, HostMonster continues to give its customers the latest in web hosting technology at a price that always seems to equal one of the best values on the market.

Downtime was a big issue in the early days of web hosting.  However, providers such as HostMonster have evolved and now have the ability to assure maximum uptime thanks to new technology and state of the art data centers.  HostMonster utilizes Quad Opteron servers that endure redundant backups and are equipped with advanced software to protect against hackers, DDoS attacks and a wide range of other threats.  Uninterruptible power supplies and backup diesel generators are in place to make sure the operation thrives in the event of an outage, while high-capacity backbones give the assurance that your site will enjoy a smooth performance.  HostMonster backs up its claim of reliability with a 99.9% uptime guarantee.

Vital Data

Popularity

  • Sales Index: High
  • Google PageRank: 8/10
  • Alexa Traffic Rank: 906

Hosting Performance

  • Uptime: 99.90%
  • Avg. Response Time: 25.4 ms

Company Information

Office(s)

HostMonster, Inc.
1958 South 950 East
Provo, UT 84606

Contact

HostMonster Sales

  • Phone: 866-573-4678
    Toll-Free: +1(801) 494-8462

HostMonster Support

  • Phone: 866-573-4678
    Toll-Free: +1(801) 494-8462

Marketing

  • Phone: 866-573-4678
    Toll-Free: +1(801) 494-8462

Data Center Location(s)

6 location(s) found so far:

  • Buffalo, New York, United States
  • Fallbrook, California, United States
  • New York, New York, United States
  • Orem, Utah, United States
  • Provo, Utah, United States
  • Savannah, Georgia, United States

HostMonster Websites

Examples of websites
hosted by HostMonster:

  • garmahis.com
  • hostedyou.com
  • riteshsapra.net
  • attilaszomor.com
  • nbthorson.com
  • learnwebdesignonline.com
  • patrickhansen.com
  • widmayer.net
  • protoncomputer.com
  • jayphilips.com

HostMonster Reviews & Ratings - Page 1 of 3

DuncanName: Duncan
Date: February 1, 2012

Website:
http://www.clearcruzers.com

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Host monster support staff is always very fast to respond to my problems and have easy to follow steps. I don't have much website building experience and they have been very helpful.


Pros: cheap hosting with great service
Cons: nothing

Support
Performance
Features
Overall
Kelly C.Name: Kelly C.
Date: January 17, 2012

Website:
http://www.wholebodystore.com

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Thank you Andrew for your excellent customer service today in helping me work out my issues with PCI Compliance! I appreciate your knowledge and willingness to participate in a 3-way call with Security Metrics to help me solve all my issues today! Your prompt response and cooperation is greatly appreciated!


Pros: Expertise in all areas, quick response, patience on 3-way call
Cons: none!

Support
Performance
Features
Overall
Zsolt B.Name: Zsolt B.
Date: January 17, 2012

Website:
http://www.baltimorebusinessboost.com

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Amazing support, great service. I asked another hosting provider to do something little for me and they blew me off that I have to do it. HostMonster with the same problem solved the issue in a few hours. You guys are awesome. THANK YOU


Pros: Professional
Cons: Nothing

Support
Performance
Features
Overall
Rebecca K.Name: Rebecca K.
Date: December 29, 2011

Website:
http://rebeccaknowe.com

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Very helpful and quick response! Especially since this was during the holidays. I wrote for help mid-day on Dec. 29 and had a response that evening. Thanks!


Pros: ?
Cons: ?

Support
Performance
Features
Overall
AaronName: Aaron
Date: December 29, 2011

Website:
http://costgallery.com

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Joshua is great... thanks! Some level III's blame the client for following bad directions from lower level techs who mean well but don't know some things (which is to be expected). It's very insulting, when in reality we are all trying to do the right thing.


Pros: great team, for the most part
Cons: your throttling algorithm is faulty, music on hold SUCKS

Support
Performance
Features
Overall
Miguel D.Name: Miguel D.
Date: December 22, 2011

Website:
http://www.boricuasoft.com

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All around great service. Prompt respond to questions. Problem solving is outstanding. Very economical. Lots of free applications. Cannot ask for a better place to host.


Pros: All of the above!
Cons: None!

Support
Performance
Features
Overall
JName: J
Date: December 21, 2011

Website:
http://www.adventurek9.com

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We ran into a snag with our website and sent off our concerns to hostmonster. The whole problem was solved in a quick, and easy manner within 2 hours. The problem was not even their fault, but they helped us anyway. Thank you hostmonter for being so prompt and helping us get back online.


Pros: fast, easy instructions
Cons: none

Support
Performance
Features
Overall
Andrea S.Name: Andrea S.
Date: December 19, 2011

Website:
http://www.jmcampbell.com

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Great, timely support


Pros: Quick attention
Cons: None observed

Support
Performance
Features
Overall
Dick F.Name: Dick F.
Date: December 16, 2011

Website:
http://www.e-mergemarketing.net

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Transferred four domains, website and blogsite from another hosting company to HostMonster. Needless to say not everything was "transparrant to the user" and there were a few glitches that came with transferring a couple of the domains.

The technical support at HostMonster went out of their way to resolve the issue in a timely manner so I would incur additional hosting and domain renew costs threatened by my old hosting company.

Kudos on outstanding customer service.


Pros: Customer service, Responsiveness
Cons: None to date.

Support
Performance
Features
Overall
KravenName: Kraven
Date: December 15, 2011

Website:
http://carbonproduct.net

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I've been using Hostmonster for more than 2 years now, and on that very rare occasion when I've needed support, the Hostmonster Support Team was not only on it in minutes, the issue was solved in minutes. When I say minutes, I mean like within 10 or 15 minutes from the time I sent in my request via e-mail.... it doesn't get any better than that.


Pros: Ease of use, Prompt service and more features than I'll likely ever need, but it's nice to know they're there if I do.
Cons: None

Support
Performance
Features
Overall
Aubrey H.Name: Aubrey H.
Date: December 9, 2011

Website:
http://wordmonster.org

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I'm a writer who is very new to the technical side of website maintenance, and I had no idea what to do when my entire site seemed to vanish into thin air. I wrote a note to Hostmonster tech support describing what had happened, and they got back to me right away with detailed, foolproof instructions on how to fix it. This might be the best customer-service experience I've ever had. Thanks, guys!


Pros: Quick, friendly tech support.
Cons: None so far!

Support
Performance
Features
Overall
SergeyName: Sergey
Date: December 9, 2011

Website:
http://www.katya-art.com

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Response was in reasonable time, clear and helpful.


Pros: 1
Cons: 0

Support
Performance
Features
Overall
TracyName: Tracy
Date: December 8, 2011

Website:
http://www.jtcassociates.com

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Love Hostmonster.


Pros: Have always had great service. Every time!
Cons: none

Support
Performance
Features
Overall
EricName: Eric
Date: December 6, 2011



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Excellent customer service. Helped me in less than a day! Would recommend to anyone.


Pros: Fast and competent customer service
Cons: "Unlimited" doesnt really mean unlimited

Support
Performance
Features
Overall
Will M.Name: Will M.
Date: December 3, 2011

Website:
http://wmpixels.com

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Hostmonster.com provide excellent customer service, when i had an issue.
A special thanks to James who help me with the problem and made it extremely easy
to understand.


Pros: Speed of reply
Cons: Non

Support
Performance
Features
Overall
DianaName: Diana
Date: December 3, 2011

Website:
http://eyezonart.com

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The most excellent team at Hostmonster has taken the anxiety out of th word "webmaster" for me. Failed plug-ins? No problem! Restore from server backup? Which date would you prefer? Problems are always handled in a timely manner and I have had zero down time as a result of server issues. I can't thank you enough! You should give these guys a raise!


Pros: Yes, all of them
Cons: Not that I can find.

Support
Performance
Features
Overall
Zeeshan Z.Name: Zeeshan Z.
Date: December 2, 2011

Website:
http://www.zeerab.com

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It's been two years I have been dealing with Hostmonstor. I found the service of top quality and the support service is awsome.


Pros: Support service, quality, response time, cost
Cons: None

Support
Performance
Features
Overall
BrianName: Brian
Date: November 30, 2011

Website:
http://vibin.fm

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Great Support & fast, reliable hosting!!


Pros: fast
Cons: not any at the moment

Support
Performance
Features
Overall
Jessica A.Name: Jessica A.
Date: November 26, 2011

Website:
http://jonathansteam.org/

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great company to work with - it's Saturday evening and I received email answers in a timely manner that answered all of my questions.


Pros: efficient, great pricing, excellent customer service
Cons: some difficulty for non-tech savvy users

Support
Performance
Features
Overall
michaelName: michael
Date: November 26, 2011

Website:
http://www.buyebest.com

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fast and good service


Pros: good
Cons: no

Support
Performance
Features
Overall
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