HostMonster Review

HostMonster

HostMonster Reviews & Ratings - Page 3 of 3

Matt B.Name: Matt B.
Date: October 24, 2011

Website:
http://www.agencypromogroup.com
Thanks and just to let you guys know. You are the absolute BEST support team for any hosting provider I have ever used. Fast, highly skilled and extremely helpful! I would HIGHLY recommend you to anyone looking for the BEST host out there!


Pros: Customer Service, Knowledge, Expertise
Cons: non

Support
Performance
Features
Overall
mike r.Name: mike r.
Date: October 22, 2011

Website:
http://www.tx-l42e30b.com/
Very pleased with Host monster, any problems I have had have been fixed quickly and efficiently. Great customer support.


Pros: great customer service
Cons: only 1 problem encountered so far which was fixed quickly.

Support
Performance
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Overall
Pandey A.Name: Pandey A.
Date: October 21, 2011

Website:
http://docsuggest.com
I have been using HostMonster for past 6 years and have only needed to contact the support team thrice. All these three incidents have shown me the awesome support team that HostMonster has. The issues were resolved on time and I was kept updated on the progress. Kudos to the HostMonster team for such an awesome service!


Pros: Cost, Support
Cons: Hosting Media Sites

Support
Performance
Features
Overall
Bryan L.Name: Bryan L.
Date: October 21, 2011

Website:
http://ebmerc.com
Stellar, speedy service on a server re-config to get SSL to work properly.
Also: love how the cPanel has improved and the frequency of automated backups.
Best Hosting Provider ever.


Pros: fast tech support
Cons: no cons

Support
Performance
Features
Overall
Christine V.Name: Christine V.
Date: October 20, 2011

Website:
http://trainingajackrussell.com
My site was unable to load, but gave me a message to do something to the php files. I am not really technically minded at all, so I wrote a support ticket. My detailed answer came back in minutes and it is only because of my lack of tech skills that I thought I would go on Live Chat to see if I could have someone walk me through. Again, I didn't wait long at all and an amazing technical wizard called Mark came to the rescue. All I had to say was I have a problem and he said he would have a look, then seconds later he said "try it now". My site was back and working perfectly! I am so happy with the service at Hostmonster and think Mark is a fantastic asset to the company.


Pros: Wonderful support and easy to use control panel
Cons: If there are any it's all down to my lack of tech skills!

Support
Performance
Features
Overall
JeffName: Jeff
Date: October 18, 2011

Website:
http://Www.imagineme.net
Took a couple of emails but we worked out the issue and I'm very satisfied. My experience about several years ago was horrible - service tech told me he hated dealing with macs. I had a Mac issue. This worked out great though.


Pros: Good hosting pricing and packages
Cons: Interface could be better designed and easier to use

Support
Performance
Features
Overall
James T.Name: James T.
Date: October 18, 2011

Website:
http://www.cashforyourteststrips.com
I have had a real challenge setting up my FTP and to compound matters, in the course of trying set things up I inadvertently deleted 3 important websites! Lucky for me Jeremy was on the job. Now, keep in mind that this all happened on a Sunday night. Again, lucky for me Jeremy was working. He stepped in, explained things in easy steps, got my FTP up and running and helped me restore my websites. Upon his recommendation I have gone on to purchase the backup pro and I couldn't be happier. I will be a loyal customer of your company going forward and I will always recommend your organization to my friends and clients.
I wish I had someone like Jeremy working for my company!
Thank you
James Tovet


Pros: I am very happy with the service
Cons: There are none

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Performance
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Overall
Ken S.Name: Ken S.
Date: October 15, 2011

Website:
http://ufo1.com and others
Susan, like all of the other service reps that I have had the good fortune to come across with your company, has given me the best in providing timely answers to my questions.

Many thanks for your assistance.


Pros: A++ for technical support and customer service
Cons: NONE!

Support
Performance
Features
Overall
Silvio C.Name: Silvio C.
Date: October 13, 2011

Website:
http://silvioprog.com.br
Hello,

I am fully satisfied with the agility of the HostMonster support.

Congratulations, in special to the coach Alan.

Regards,

Silvio Cl�cio


Pros: Good
Cons: Any

Support
Performance
Features
Overall
Senthil K.Name: Senthil K.
Date: October 13, 2011

Website:
http://flyerhigher.com
For nearly 3 years I have not had any major problems, but the last two months have been disastrous. I had a full on crash and all data was lost. Luckily I have the patience to live with this sort of thing, but people who depend on me do not. I had gremlins, monkeys and dinosaurs chewing me up for two whole very stressful days. I still have stiff shoulder blades from the stress.


Pros: Great support staff. Go Utah!
Cons: HostMonster NEEDS great support staff! :(

Support
Performance
Features
Overall
Chris B.Name: Chris B.
Date: October 12, 2011

Website:
http://drrayhowe.com
I was having problems negotiating the domain transfer process from GoDaddy to Host Monster, Nathan T was instrumental in helping me complete the process. I had the domains transferred in less than 1 hr, with the appropriate redirects set in place. Thank you for your patience and knowledge while I fumbled through the process.


Pros: all pros, knowledgeable, courteous, quick, efficient
Cons: no cons

Support
Performance
Features
Overall
Khallai T.Name: Khallai T.
Date: October 12, 2011

Website:
http://simplyatecka.com
Wonderful service and fast!


Pros: Quick response to email.
Cons: none

Support
Performance
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Overall
PerName: Per
Date: October 10, 2011

Website:
http://quiropracticahuelva.com
great assistance always with hostmonster. Even when I wanted to cancel my hosting account, there was no hassle. When time is right I will return to hostmonster as first choice in the future!


Pros: everything, price, assistance value
Cons: cant think of aything

Support
Performance
Features
Overall
Kelly G.Name: Kelly G.
Date: October 7, 2011

Website:
http://uskigers.com
To the staff and directors of Host Monster:

I have repeatedly found the support staff at Host Monster to be exemplary in all aspects. I chose Host Monster because of this service. In the past I have been frustrated and exasperated with nameless faceless service providers who insist on having you send them a ticket that they never answer. At Host Monster that is all different. You treat people like real individuals and always with a cheerful and happy manner. I have NEVER been disappointed with their service and feel that your telephone support staff should be highly commended for their great work!

Since joining the Host Monster ranks as a client, I have brought 32 other people from such companies as Go Daddy, E Host Pros and others. They all have been amazed at the personalized service and great support staff that you have in place. I dont know what we would do without you all. You have found the chink in the armour and polished up to a high sheen! Keep up the great work! Other companies would do well to take a page from your book!

Sincerly,
Kelly Gibson
Executive Coordinator
Grizzly Enterprise


Pros: Everything
Cons: I cant rate you higher than a 10

Support
Performance
Features
Overall
Eugenio R.Name: Eugenio R.
Date: February 11, 2011

Website:
http://www.creotecmd.com
Tengo un dominio ww.creotecmd.com en hostmonster y la verdad es que me va muy mal, es solo una web peque�a, pesa poco, y la web tiene poco trafico, muy poco no mas de 50 personas al dia, aun asi sin scripts pesados sin flashes sin javasccript sin nada pesado, una simple web con html y css me va muy lento, y encima si llego a tener mas de 30 - 50 personas onine ( mas o menos) el servidor se sobrecarga....
en fin... precio muy bajo eso si... pero tambien la calidad es muy baja.... no le recomiendo a nadie....
Support
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SadgunName: Sadgun
Date: November 18, 2010

I used to be hosted with unlimitedGb.com, a provider from India but their service and support was very, very poor so I moved with Hostmonster. Their support is awesome and I'm a happy camper now.

Support
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Jay P.Name: Jay P.
Date: November 1, 2010

Website:
http://www.jayphilips.com/
Personally I think HostMonster is the best. HostMonster provides awesome service, one-click installs and great prices.
Support
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