HostGator vs GoDaddy Website Hosting Comparison

May 7th, 2009

HostGator vs GoDaddy HostGator (review) vs GoDaddy (review) are two of the biggest names in Internet web hosting and domain registration.  GoDaddy has gained fame and even some notoriety for its outrageous advertising, including several Super Bowl commercials.  GoDaddy has been in business since 1997, whereas HostGator is relatively new, first being found in 2002.

GoDaddy’s website is flashy and includes a great deal of video and graphical content, including endorsements by IndyCar driver Danica Patrick and the infamous “Exposure” ad that was banned from the Super Bowl show.  Once you look passed the glitz and glamour of the site you will see that GoDaddy is fairly straight forward in its offerings.  The company offers some of the best prices for domain registration, with $1.99 non-popular purchases, and $9.99 popular purchases like .com or .org.  The company also promises a 99% uptime and the potential for unlimited storage and bandwidth.  Web hosting Economy packages for GoDaddy can be as low as $4.74 a month.  In addition to basic web hosting, GoDaddy offers virtual or dedicated server plans.

At first glance, GoDaddy is at least as competitive as HostGator, since HostGator also offers dedicated servers, unlimited bandwidth and unlimited disk space.  The Texas-based HostGator, like the Arizona-based GoDaddy, offers shared, reseller and dedicated web hosting programs.  Like GoDaddy, HostGator also came from humble beginnings and has grown into a million-customer company.  HostGator offers a standard hosting plan for $4.95 a month, along with generous online coupons (like a recent Spring 20% discount).  All plans offer unlimited bandwidth and storage, but the $12.95 plan goes above and beyond by giving customers their own toll free number, along with unlimited domains, dedicated IPs and anonymous FTP.  HostGator playfully organizes its gator plans according to Hatchling, Baby and Business.  (As in a business-minded alligator, we presume).

When it comes to HostGator vs GoDaddy, GoDaddy consistently ranks high for domain registration but low for web hosting potential.  Customer support at GoDaddy is questionable at best, as is the satisfaction guarantee refund, which is hard-to-find on GoDaddy’s site but all over the page at HostGator.  GoDaddy does have telephone-based customer service (no toll free number), but HostGator has received better reviews for technical support and provides each customer with his or her own toll-free number.  The most basic HostGator plan is also cheaper than GoDaddy’s lowest hosting plan, at $3.99 a month.  GoDaddy can provide hosting services for $4.99 a month, with a three month commitment.  Most users agree that GoDaddy is hard to beat when it comes to domain name registration.  However, HostGator offers better customer support, lower prices and better features than GoDaddy.

GoDaddy has also decided to stay away from the industry’s standard control panel, cPanel, and had a custom control panel built just for them. While it’s fairly easy to use, GoDaddy uses a second control panel to manage your customer profile which can become somewhat confusing as you never know which one to use. GoDaddy’s control panel is also kind of slow and database creation is not instant as it is with cPanel. When you create a MySQL database, you need to wait from 5 to 10 minutes before the database is created.

HostGator Control PanelGoDaddy Control Panel
HostGator Control PanelGoDaddy Control Panel

On the other hand, HostGator uses cPanel which is by far the favorite control panel of many webmasters. It’s so easy to use, anyone can learn it within an hour or so. The fact that so many web hosts chose cPanel also makes it easier to move your website from one host to another.

That said, if you want something more than a reliable domain name, then HostGator’s alligator takes a chunk out of GoDaddy’s Super Bowl beaver.

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25 responses so far ↓

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1. Response by : Jay Philips on May 7, 2009 at 5:53 pm

Personally I think HostMonster is the best. HostMonster provides awesome service, one-click installs and great prices.

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2. Response by : Pablo Benitez Barreto on Jun 8, 2010 at 11:44 am

Great! I’m reading this review to take a decision weather or not to migrate to Hostgator.

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3. Response by : Joseph on Sep 8, 2010 at 4:21 pm

Yeah, I am also considering moving to hostgator. What I do not like about hostgator is that they kinda lie when they say that the cheapest hosting is $4.95. I noticed after purchase that that price is valid for a 3 years commitment. The real price per month is $8.95!

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4. Response by : FamBoost on Oct 26, 2010 at 10:26 am

@Joseph, I think they all do to be honest. They all offer a super low fee and as the bait and then switch it to the “real deal” when you’re ready to sign up. It’s a classic bait and switch tactic that has been in marketing long before the famed “snake oil” elixirs.

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5. Response by : WineDine on Dec 30, 2010 at 12:20 am

Have to agree about cpanel after having tried a variety of hosts, but the other systems are fine too with ftp.

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6. Response by : Rudi on Jan 27, 2011 at 12:24 pm

Hostgator is the best, I am using hostgator since 1 years ago and love to see my CPU and RAM indicator.

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7. Response by : John on Jan 28, 2011 at 8:55 am

I worked at GoDaddy for 2 years. I have always purchased my domain names through them and hosting. That said, I have run into issues where when using the software installer to install SMF or WordPress, it hangs up and can take hours, even days.

I recently tried HostGator and was absolutely blown away at the speed of their automated processes on the back end. While I will continue to purchase my domain names through GoDaddy for the flexibility and ease of use on the DNS and A Records, I will stay with HostGator forever on the hosting.

They have completely won my loyalty when it comes to hosting, hands down.

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8. Response by : Charles on Feb 2, 2011 at 4:48 pm

I’m actually in the process of switching over myself. I’m thinking I’ll keep GD for the domain and go with HostGator for the hosting, unless something better comes along.

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9. Response by : Aftab on Feb 14, 2011 at 11:25 am

Hi friends can any one suggest me which hosting will be better for my domain godady or hostgator.

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10. Response by : The Web Hosting Hero on Feb 14, 2011 at 11:35 am

@Aftab:

Here’s my suggestion:

1. Register your domain name with GoDaddy. It’s always best to register your domain with a 3rd party registrar than with your web hosting company. Web hosting companies always charge too much for domain renewals. Plus this will give you the possibility of switching web hosts whenever you want as you’ll keep control over your domain name and you won’t need to transfer it every time.

2. Host your website with Hostgator. If you aren’t satisfied, make sure to cancel within 30 days and you’ll get a full refund (and won’t be pissed off for not getting a refund for your domain name since it will already be registered elsewhere).

GoDaddy’s shared hosting servers are slow and with Google’s latest algorithm which now considers site speed, you may get penalized (or not).

And if speed and uptime is really a concern, invest a little more into web hosting and go with a business hosting plan from a reputable host like InMotion Hosting. They have excellent support and they make daily backups of their servers (unlike weekly backup like most other hosts).

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11. Response by : Sean P on Mar 15, 2011 at 12:45 pm

I’ve been a web designer since 1995. I’ve been hosting with HostGator for several years now (even lease servers though them), but use GoDaddy for domain management.

For hosting, I truly don’t like the GoDaddy interface, dread needing their tech support, and am consistently disappointed in the speed of their servers. I specialize in Joomla websites, which can be a drag on a shared server. My clients are consistently amazed at how much faster their pages load on HostGator servers when they migrate from GoDaddy.

GoDaddy is great for purchasing and managing domain registrations, but that’s about it.

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12. Response by : funwidmasti on Apr 15, 2011 at 2:50 pm

I have tried Godaddy but now i am using hostgator..!!!
Go for Hostgator..!!

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13. Response by : Ashish on May 26, 2011 at 4:49 am

this review helped me a lot in deciding which service to choose between the two,as i have narrowed down to these two services.I think Hostgator is simple to use with lots of features to grow and very good support.

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14. Response by : rob on Jun 15, 2011 at 1:28 pm

i have used both go daddy and hostgator who i am currently using. i love the support from hostgator and the speed of the shared servers that they have. my site was constantly going down when i was on go daddy but sense i switched i think it has gone down once in 3 years of use. if you want a good hosting company that will help you with any question and a tech support that actually knows what they are talking about, go for hostgator. they are the best out there right now from my personal experience

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15. Response by : Andy on Aug 15, 2011 at 10:10 am

I am on hostgator currently with an dedicated IP address. I am having this problem that my website takes more than 30 seconds to load in China. I don’t know why neither the tech support can figure it out. I am thinking to get another dedicated IP to replace my existing one and find out whether it helps.

anyway, hostgator is great for their online technical support which Godaddy dosen’t provide.

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16. Response by : The Web Hosting Hero on Aug 15, 2011 at 10:27 am

@Andy: China’s Internet traffic is routed through the Great Firewall of China which filters out censored websites. This maybe the reason why your website (and many others) are really slow from China.

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17. Response by : The Web Hosting Hero on Aug 15, 2011 at 10:39 am

@Andy: by the way, you may want to try out some Content Delivery Networks for a short while to see if it increases your website speed around the around. Read our MaxCDN case study here => http://www.thewebhostinghero.com/articles/case-study-wp-maxcdn-cloudflare.html

Read more about CDN technology and benefits here => http://www.thewebhostinghero.com/articles/content-delivery-network.html

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18. Response by : Ajay Patel on Oct 13, 2011 at 2:40 am

very useful information overall result register the domain name with godaddy and host with Hostgator

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19. Response by : Alfred on Oct 16, 2011 at 9:48 am

wow thank god i found this.. im about to subscribe into one of the hosting package of godaddy, but i found out they dont have a cpanel which is more convenient to use. and now i will check hostgator for their hosting package. Thank you for the infos. :)

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20. Response by : Shailesh Tripathi on Nov 3, 2011 at 2:46 am

I too want to have a better web hosting for myself, help me to choose better one.

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21. Response by : mike on Nov 10, 2011 at 12:18 am

I used godaddy for domain and hosting, I have 3 dozens domain and all hosted in godaddy, I dont have any problem on it. I did used hostgator because, after signup you need to scan your valid IDs and send to gator wait for approval, if disapproved you got a refund and your site is off, this is not a good security practice.

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22. Response by : Matthew on Dec 14, 2011 at 10:10 am

I’ve decided to go with Godaddy for me and my girlfriend’s personal blog and you’re right, I feel like their customer service is astounding! They gave me a call practically right after I clicked the purchase button. My internship uses HostGator though and I do like the cPanel a lot now that I’ve gottten accustomed to it. In the end, I think a lot of people go with GoDaddy just because of all the exposure they’ve paid for but I’ve heard better things for HostGator.

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23. Response by : Animish on Dec 23, 2011 at 3:26 am

HostGator is the Best! GoDaddy is not so good. It is ok for small sites. But if you want to host a heavy site, you can (rather should) go with HG. I have HG’s shared plan and consuming 250+gb of b/ w EVERY DAY. Yet my site is fast and always up.

Also, if you want a good Domain Registrar, i will suggest BigRock. (India’s #1 Domain Registrar). Their domain management interface is extremely good and nameservers are updated within seconds. Really!

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24. Response by : Soan on Jan 25, 2012 at 7:11 am

I am currently using Godaddy’s windows shared hosting plan and looking to purchase a virtual private server (VPS).
Any idea about who is better in this (VPS) space?

I have read lot of bad reviews about Godaddy VPS about the server going down because of parent node having issues.

Some help would be appreciated as it will help me make a decision.

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25. Response by : The Web Hosting Hero on Jan 25, 2012 at 9:52 am

@Soan: I used to have 3 VPS with FutureHosting and it was awesome. Now I upgraded to 2 dedicated servers but I’m still with FutureHosting.

The only downside to FutureHosting is that they don’t offer phone support but it doesn’t matter to me because they usually reply and start WORKING on my support ticket within 15 to 30 minutes.

I also tried MyHosting and it went well but they block a handful of ports and it caused some problems with my website. Support was very good too but not as quick as FH. On the other side, they offer more VPS options than most providers.

If phone support is really important to you, get a VPS from Hostgator. I had one too there and it definitely rocks. Provisioning was fast and tech support is good as always.

FutureHosting still has the best support out of them all.

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