BlueHost Review

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Bluehost Review

About BlueHost • http://www.bluehost.com

As a veteran web hosting provider, BlueHost is one of the most reliable and trusted names in the business.  The company has been performing well ever since 1996, evolving alongside internet technology and capitalizing on these advancements to provide its customers with quality web hosting services.  A solid network infrastructure, low price, and responsive support all contribute to BlueHost’s worldwide client base of 1,000,000 strong.

BlueHost is a world-renowned provider, and its excellent customer support is a factor in the company’s success.  Although BlueHost offers a simple, easy to use hosting solution, the experts are always on call to step in when you need help.  Support is available via toll-free phone, email and live chat.

Vital Data

Popularity

  • Sales Index: Very High
  • Google PageRank: 8/10
  • Alexa Traffic Rank: 420

Hosting Performance

  • Uptime: 99.90%
  • Avg. Response Time: 25.6 ms

Company Information

Office(s)

Bluehost Inc.
1958 South 950 East
Provo, UT 84606

Contact

BlueHost Sales

  •  Phone: 1(801) 765-9400

BlueHost Support

  •  Phone: 1(801) 765-9400

Marketing

  • Contact information unavailable.

Data Center Location(s)

4 location(s) found so far:

  • Carlsbad, California, United States
  • New York, New York, United States
  • Orem, Utah, United States
  • Provo, Utah, United States

BlueHost Websites

Examples of websites
hosted by BlueHost:

  • bluehostforum.com
  • mattheaton.com
  • inspirational-board.com
  • davemcnab.com
  • hostorian.com
  • richfrog.com
  • debunking911.com
  • bollywoodblitz.com
  • webhostinglogy.com

BlueHost Reviews & Ratings - Page 1 of 5

CorbinReviewer: Corbin
Date: January 31, 2012

Website:
http://teamabi.com

Are you the provider?
Click here to reply to this review		 Just wanted to say Kudos to you guys over there, especially to Mike Porter who helped to pinpoint exactly what was the cause of our exceeding our hourly mail rate.

Apparently, one of our email accounts was compromised and he helped get to the bottom of it by looking at the mail logs for both of our domains. When our first log revealed information contrary to what we were experiencing, he brought up a 2nd log file which was conclusive.

This helped to hone in on the exact problem so that we could take immediate action instead of going on some wild goose chase resetting the passwords of about 70 email accounts. The latter of which would've taken days of work and coordination.

Thanks again for great service Mike!


Pros: Fast, Helpful, proactive
Cons: First couple techs weren't quite as proactive and investigative
Support
Performance
Features
Overall
Quentin B.Reviewer: Quentin B.
Date: January 27, 2012

Website:
http://www.quentin-bacon.com

Are you the provider?
Click here to reply to this review		 I've been a client since 2009. I can't speak highly enough about your customer care. Always availalbe and always solve problems without any fuss or technical talk. I'm not hosting almost everying and my cleints with bluehost.


Pros: Perfect
Cons: none
Support
Performance
Features
Overall
Phil R.Reviewer: Phil R.
Date: January 24, 2012

Website:
http://www.extremecleaningsolutions.biz

Are you the provider?
Click here to reply to this review		 My website went down somehow whether it was hacked or just an error with a script, but Rachel helped me get everything going again. I was very very happy with the level of service and knowledge she possessed.


Pros: Intelligent Staff, English Speaking, Easy to get in touch with and 24/7 support.
Cons: Not clear on what really caused the site to go down.

Support
Performance
Features
Overall
frank m.Reviewer: frank m.
Date: January 23, 2012

Website:
http://plansforshedsblog.com

Are you the provider?
Click here to reply to this review		 I am very impressed with the professionalism and knowledge of your teck support. That is why I recomend you to people. One person who is now with you said she never heard of you. I am grateful you always solve the problems quickly and you really know what you are doing.
Great service.
Thanks very much
frank morrell


Pros: 100 percent
Cons: 0 percent
Support
Performance
Features
Overall
MelissaReviewer: Melissa
Date: January 20, 2012



Are you the provider?
Click here to reply to this review		 Great customer response -- very thorough and prompt. And I definitely had more than one question. Thanks!


Pros:
Cons:

Support
Performance
Features
Overall
Aslam S.Reviewer: Aslam S.
Date: January 19, 2012

Website:
http://uexel.com

Are you the provider?
Click here to reply to this review		 BlueHost is Great! I Love it.. i should have joined it earlier. The Customer Support is Awesome.


Pros: Support
Cons: Nothing i can think of...
Support
Performance
Features
Overall
Lee C.Reviewer: Lee C.
Date: January 16, 2012

Website:
http://www.ConsumerProductReviewServices.com

Are you the provider?
Click here to reply to this review		 Very prompt response to my query and very detailed instruction to help me to resolve a technical problem. Excellent.


Pros: Fast response and helpful support service
Cons: Nil.
Support
Performance
Features
Overall
bReviewer: b
Date: January 15, 2012

Website:
http://www.sportstagid.com

Are you the provider?
Click here to reply to this review		 Devin made my call a great experience but I find the support a little inconsistent at times. Wished your support had a little more knowledge about wordpress.


Pros: good tech -calls answered promptly. low hold times
Cons: inconsistent
Support
Performance
Features
Overall
VickiReviewer: Vicki
Date: January 11, 2012

Website:
http://www.hyperprint.co.nz

Are you the provider?
Click here to reply to this review		 I have needed to contact the Support Centre twice in the last week regarding different issues with code and folder allocation.
The services has been exceptional!
Fast, friendly and acurate technical support that resolved all of the issues I was having.
You are a great team " Go the HostMonster Techs"....you guys rock.


Pros: Great technical service and advise
Cons: NONE
Support
Performance
Features
Overall
Jeffrey H.Reviewer: Jeffrey H.
Date: January 11, 2012

Website:
http://www.hermansilver.com

Are you the provider?
Click here to reply to this review		 Why I Recommend BlueHost

All of my friends and associates know that when I'm shopping for a product or service, I research it to death. I recently indulged my obsession while choosing a new Internet provider. I had been satisfied for many years with Earthlink as my domain host, but my feelings changed after they outsourced their technical support overseas. I suddenly found myself speaking with people who were robot-like, often difficult to understand, and not particularly creative in finding solutions to my problems. I was also paying a separate annual bill for my domain name. I thought there must be a company that provided both hosting and a domain name for a single, reasonable price.

In doing my research, I spent hours roaming the Web and reading reviews from reputable sources. I finally settled on BlueHost, which has been hosting business and personal web sites since 1996. I have been very happy with them. Now, when I call my provider for assistance, it's truly a pleasant experience. I'm often connected with an associate within 30 seconds, and have never waited longer than two minutes. If I do need to wait (for perhaps a couple of minutes), I am kept updated on my position in their queue (no more waiting for what seems like forever!). I have found every associate to be extremely professional, polite, and genuinely interested in helping me. Here's another plus: ALL support is handled from Utah, and many of the staff working at BlueHost are from Brigham Young University!

I believe a company can only survive on the quality of its customer support, which is why the list below starts and ends with it. Here's what they offer:

� Outstanding, Professional 24/7 Telephone Sales and Support
� Help With Domain Setup (if you don't have a Web address)
� Free Domain Forever!
� Host Unlimited Domains
� 20 Subdomains
� Comprehensive Website Stats
� Site Promotion Package
� Free eCommerce/Cart
� Free Blog, Chat, Boards
� Unlimited Hosting Space
� Unlimited Domains
� 2,500 POP/Imap Email Accounts
� Unlimited GIGS of Transfer
� SSH (Secure Shell), SSL, FTP
� CGI, Ruby (RoR), Perl, PHP, MySQL
� 2000/2002/2003 Front Page Extensions
� Free Control Panel (This is a great feature!)
� Free Site Builder
� 24/7 Network Monitoring
� 99.9% Uptime Guarantee
� Mirrored Storage Backups
� No Hidden Fees
� Pricing: $5.95 per Month
� Outstanding, Professional 24/7 Telephone Sales and Support

BlueHost has a live demo feature, which really helped me to assess the available features.

If you're looking to switch providers or start a new service, look no further than BlueHost!


Pros: See above
Cons: None, zipo, nada
Support
Performance
Features
Overall
Kelly C.Reviewer: Kelly C.
Date: January 6, 2012

Website:
http://www.kellycase4judge.com

Are you the provider?
Click here to reply to this review		 Awesome tech support allowed a quick resolution to my problem.


Pros: Knowledable and courteous
Cons: absolutely none
Support
Performance
Features
Overall
Joe S.Reviewer: Joe S.
Date: January 4, 2012

Website:
http://josefstevens.com

Are you the provider?
Click here to reply to this review		 I've been with BlueHost for many years now, hosting several sites with them. Their pricing, service, feature set and reliability have been great. If I have needed support it has been prompt and efficient. As the years have passed they've continued to improve their product. It is robust but still easy to use. I highly recommend BlueHost!


Pros: Service, features, ease of use
Cons: None
Support
Performance
Features
Overall
Garry G.Reviewer: Garry G.
Date: January 3, 2012

Website:
http://www.garrygolden.net

Are you the provider?
Click here to reply to this review		 Always pleased w/ BlueHost support. Over holidays my site went down (apparently w/ others). I dug around Twitter comments and found it was problem with passwords (?) -- and tried to remedy things by logging in to my CPanel. No luck - I sent request to customer service and it was solved within a few hours. Very happy.


Pros: Quick resolution
Cons: Site went down
Support
Performance
Features
Overall
DanielReviewer: Daniel
Date: January 1, 2012

Website:
http://papaesceptico.com/

Are you the provider?
Click here to reply to this review		 I had a problem today, January 1st, and the response was EXCELLENT! in less than 2 hr I had the problem fixed!

I have another problem, I have been analyzing my page in ALEXA.COM and my load page is VERY SLOW, I just moved from wordpress.com and didn't make any changes, and my page load time decreased a lot


Pros: great service and prize,
Cons: only able to use a few extensions... NEED MORE from other countries
Support
Performance
Features
Overall
Mark L.Reviewer: Mark L.
Date: December 29, 2011

Website:
http://www.MindStretchWebs.com

Are you the provider?
Click here to reply to this review		 I'm a new user of BlueHost services and a new user of WordPress. BlueHost has been very helpful in getting me up to speed. I've had to make a few phone calls and a few more emails to support and every request has been answered with great speed, friendliness, and thoroughness. I am very glad to have found BlueHost and look forward to their being my web hosting service for years to come. Thanks.


Pros: Great support
Cons: None
Support
Performance
Features
Overall
Flloyd K.Reviewer: Flloyd K.
Date: December 29, 2011

Website:
http://Http://www.handmadebyflloyd.com

Are you the provider?
Click here to reply to this review		 The response to my request for assistance was fast, friendly, and effective.. I was offered a solution with access to full instructions, and the problem was sorted. This was during the holiday period, so I wasn't expecting such a speedy response


Pros: Clear, friendly, efficient
Cons: None
Support
Performance
Features
Overall
Chris L.Reviewer: Chris L.
Date: December 26, 2011

Website:
http://www.lottspace.com

Are you the provider?
Click here to reply to this review		 Fantastic quick reply! They found that one of my WordPress plugins was at fault for my entire site shutdown. Truthfully I didn't believe them at first but low and behold it was a dormant plugin (jQuery) that was the culprit.


Pros: Quick and precise
Cons: None
Support
Performance
Features
Overall
LouisReviewer: Louis
Date: December 22, 2011

Website:
http://DoSomethingSaturday.org

Are you the provider?
Click here to reply to this review		 Awesome service, awesome rep. Thanks for always doing such a wonderful job taking care of me. You guys ROCK!!


Pros: Always helpful, always know what to do and how to do it. ALWAYS AMERICAN. I never have to put on my United Nations Headset when I call. You're the NORDSTROM of hosting service providers.
Cons: Can't think of one
Support
Performance
Features
Overall
Sue M.Reviewer: Sue M.
Date: December 22, 2011

Website:
http://www.pawsreachout4u.com

Are you the provider?
Click here to reply to this review		 Yet again, Support has proven to be exceptional which is so important to me as this is all new to me. Thank you BlueHost.


Pros: No waiting involved in receiving a response
Cons: There are none that I can see
Support
Performance
Features
Overall
Stefanus H.Reviewer: Stefanus H.
Date: December 21, 2011

Website:
http://svherryanto.com

Are you the provider?
Click here to reply to this review		 I just want to say thank you for all your support for this year and previous years. My experience with bluehost is always the best. No matter how small is the website or the client, you always valued your customer. Well done! Looking forward for years to come with bluehost. I would never think to change the server eventhough there is lots of offer from other company and most of the time they are cheaper, but without solid proof of customer service, I just dont want to risk it. Thank you Bluehost and merry christmas to the team.


Pros: Solid up time and customer support
Cons: Nothing
Support
Performance
Features
Overall
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