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BlueHost Review 2013

Bluehost Review

About Bluehost Hosting • http://www.bluehost.com

As a veteran web hosting provider, BlueHost is one of the most reliable and trusted names in the business.  The company has been performing well ever since 1996, evolving alongside internet technology and capitalizing on these advancements to provide its customers with quality web hosting services.  A solid network infrastructure, low price, and responsive support all contribute to BlueHost’s worldwide client base of 1,000,000 strong.

BlueHost is a world-renowned provider, and its excellent customer support is a factor in the company’s success.  Although BlueHost offers a simple, easy to use hosting solution, the experts are always on call to step in when you need help.  Support is available via toll-free phone, email and live chat.

Company Information

Office(s)

Bluehost Inc.
1958 South 950 East
Provo, UT 84606

Contact

BlueHost Sales

  •  Phone: 1(801) 765-9400

BlueHost Support

  •  Phone: 1(801) 765-9400

Data Center Location(s)

  • United States, California
  • United States, Illinois
  • United States, Louisiana
  • United States, Massachusetts
  • United States, New Jersey
  • United States, New York
  • United States, Ohio
  • United States, Utah
  • United States, Vermont
  • United States, Wisconsin

BlueHost Websites

Examples of websites hosted by BlueHost:

  • wpbeginner.com
  • elyrics.net
  • johnchow.com
  • iblogzone.com
  • bestofjoomla.com
  • knoji.com
  • llbizopptracker.com
  • politicususa.com
  • incomediary.com
  • addictinginfo.org

BlueHost Reviews • Page 1 of 7

Marcvo FrancescattiName: Marcvo F.
Date: 4/26/2013
Support:
 
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In the beginning I was not very satisfied, 'cause replying to the email of TOS team I didn't receive any answer. After opening a new ticket I received a quick answer and everything was ok in a few minutes. Thank you.

Pros: ok
Cons: ok

Deb MakiriName: Deb M.
Date: 3/1/2013
Website:
http://www.chamberib.com
Support:
 
Performance:
 
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Awesome job...I accidently replied with a blank email to bluehost and they responded anyway just to make sure everything was ok! Unbelievable! and impressive!!!

Pros: Thorough
Cons: None

LucindaName: Lucinda
Date: 2/6/2013
Website:
http://www.stayathomewives.com
Support:
 
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I have been with Bluehost since Jan 2006. I have several domains hosted through them and not one time have I ever thought about switching hosting companies. I have dealt with billing and support services and they have always demonstrated a professional and helpful attitude. Bluehost has grown since I first signed up with them but they still treat each customer as their most important client. You are more than an account number with Bluehost!

Pros: customer service, reliability, cost
Cons: honestly can't think of one

Tirth BodawalaName: Tirth B.
Date: 2/1/2013
Website:
http://atyantik.com
Support:
 
Performance:
 
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Very good live support, best hosting for PHP hosting

Pros: Supports most of the framework in PHP with ease.
Cons: can't change the root folder. Please provide some provision for it

JustinName: Justin
Date: 1/14/2013
Website:
http://www.flat-bottomodyssey.com
Support:
 
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Within 15 minutes of finding out that their was a problem on my website, I had emailed tech support, received a response, and was back up and running

Pros: Quick response
Cons: None

BeckyName: Becky
Date: 1/10/2013
Website:
http://k-web.org
Support:
 
Performance:
 
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It took a couple of quick rounds, and I ended up uninstalling wordpress and re-installing it and doing another site import, but the issue was resolved.

Quick note: I also manage a couple of sites using dreamhost's webftp feature and I love it; it would be great to see something similar here.

Pros: quick responses
Cons: original question not answered, but site is up and that's what counts

ElaineName: Elaine
Date: 1/4/2013
Website:
http://elainemeese.com
Support:
 
Performance:
 
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The support I've received while setting up my new website and transferring my domain was incredibly helpful. I don't know how I could've done it without the patient live-chat helpers.

Pros: Helpful live-chat
Cons: none

Debora SantiniName: Debora S.
Date: 12/20/2012
Website:
http://panelavegana.com.br
Support:
 
Performance:
 
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Whenever I need the help from bluehost, I feel like I can contact the support team and they will listen.
For example, I was having problems verifying the ownership of a domain, the dns code provided by bluehost was not being accepted last week. I contacted the support team and a few days later the problem was solved. I don't know what was done, but Im happy its working now.
Thanks for letting us feel welcomed when approaching bluehost.

Pros: friendly response, even if auto-reply is not like a machine
Cons: sometimes the response is not immediate

Amanda CoyName: Amanda C.
Date: 12/17/2012
Support:
 
Performance:
 
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The Bluehost support technicians were great and resolved my issue in timely manner along with a friendly attitude.

Pros: Bluehost support technicians rock!
Cons: None.

Nick LauroName: Nick L.
Date: 12/17/2012
Website:
http://www.thedrumdoctor.net
Support:
 
Performance:
 
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Fast response to my query.

Pros: It worked!
Cons: N/A

sandy hutchisonName: sandy h.
Date: 12/16/2012
Website:
http://www.readinggoodbooksreviews.com
Support:
 
Performance:
 
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I always get great help from BlueHost whenever I ask for help.

Pros: Respond very quickly
Cons: none

SandyName: Sandy
Date: 12/13/2012
Support:
 
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EXCELLENT SERVICE!!!!
VERY FRIENDLY AND HELPFUL!

Pros: -
Cons: -

charlesName: charles
Date: 12/11/2012
Website:
http://veritasbioactives.com
Support:
 
Performance:
 
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You guys are the magic makers - Thank you for your diligent and patient tech support!

Pros: So far, everything
Cons: NA

Kuai XiaodongName: Kuai X.
Date: 12/11/2012
Website:
http://www.smartplaytouch.com
Support:
 
Performance:
 
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Overall:
 

Service is good and timely.

Pros: 10
Cons: 0

CharlotteName: Charlotte
Date: 12/10/2012
Support:
 
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I could not log into my site. The response was very helpful.

Pros: easy to follow directions
Cons: none

Miranda M.Name: Miranda M.
Date: 12/8/2012
Website:
http://www.mirandamarrsblog.com
Support:
 
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BlueHost support is awesome. I'm so happy to be able to CHAT with someone and not have to be on the phone. But even more so, I'm happy that the support with BlueHost is actually FRIENDLY and awesome.

Thanks, Cameron K. for the help!

Pros: friendly, fast, affordable, helpful
Cons: n/a

Suzan EremName: Suzan E.
Date: 12/8/2012
Website:
http://lastdraft.com
Support:
 
Performance:
 
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I haven't had such a great experience with a customer service department in YEARS! This is just an incredibly well-trained group of problem solvers. Thank you Blue Host for restoring my faith and hope in web hosting services that you can relate to the common person and help us all enjoy the benefits of the web!

Pros: Tech support above and beyond, simple interface, friendly people
Cons: Intimidatingly busy/full control panel at first, website responding a little slowly to editing

Sandra KittName: Sandra K.
Date: 12/5/2012
Website:
http://www.sandrakitt.com
Support:
 
Performance:
 
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To be honest I was hoping I could get my current web designer to take care of the domain transfer for me, but they were not available. So I called technical support and asked someone to walk me through the process. Melissa could not have been nicer, and Jeremy's follow-up was a nice surprise. I ultimately finished with another support person (so sorry I can't recall the name) who was also awesome. They were all great...and I was relieved when it was all done!

Pros: Great support staff; patient and helpful
Cons: Process a tad confusing for the lay person

TatianaName: Tatiana
Date: 11/29/2012
Website:
http://well-to.com
Support:
 
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Good day!
Wonderful service! Great support!
I will use it again and recommend to others!
Best regards! Tatiana.

Pros: Quality of services, operational support, low prices ...
Cons: -

Malc AbbottName: Malc A.
Date: 11/28/2012
Website:
http://www.okanaganforum.com
Support:
 
Performance:
 
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After a fairly stressful 24-48hrs (due to an issue accessing our host/website), along with extensive live chats with both HM and our ISP, we have reached a successful conclusion!

I would like to thank HM's Customer Support Reps, especially "Jacob C" (staff ID:100). Jacob realising that our issue was ongoing, spent almost 1hr "digging deep" to attempt to correct the issue.

We are glad to say that he worked hard on our behalf, and after extensive checks, discovered that we had ended up on some kind of blocker list due to an extreme amount of spam and/or ftp issue.

The bottom line is, we are now up and running thanks to his efforts and expertise. In our eyes, he is clearly an asset to Host Monster and the reputation your Live Chat supports receives.
Thanks for all you do!!

Kind Regards from Access Okanagan (www.okanaganforum.com)

Pros: Professional Service & Skilled Staff
Cons: None

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