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BlueHost Reviews & Ratings - Page 5 of 6

Tony C.Reviewer: Tony C.
Date: October 21, 2011

Website:
http://www.cifelli.com		 Very happy bluehost customer for years. Focused, responsive, no run-around support whenever needed. Extensive list of useful features available through simple intuitive 1-page cPanel. No digging or drilling down to find features. Keenly aware of customers' need for maximum site uptime, access performance, and keeping up with adding new features and infrastructure. Result of their hard work: a quality service I have been able to count on and grow with into the future as my hosting, e-mail, and web-site content needs change.


Pros: Fast. Cheap. Simple billing. No hidden surprise charges. Good service.
Cons: For my needs, none to speak of.
Support
Performance
Features
Overall
Peter O.Reviewer: Peter O.
Date: October 21, 2011

Website:
http://www.peterobrienarchitect.com		 Light M and Mitch couldn't have been more helpful. Answered all my questions and they were really stupid questions!


Pros: Your people are great at explaining your technology
Cons: Your technology isn't really user friendly without help
Support
Performance
Features
Overall
Brian A.Reviewer: Brian A.
Date: October 20, 2011

Website:
http://Thetechfrenzy.com		 Awesome support. Fast response time and very helpful


Pros: Helped fix the problem in a timely manner
Cons: None
Support
Performance
Features
Overall
Radu F.Reviewer: Radu F.
Date: October 19, 2011

Website:
http://saveafailingrelationshipguide.com		 Excellent customer support, very fast and informative, thumbs up for Alan.


Pros: Excellent communication, fast, explicative
Cons: None
Support
Performance
Features
Overall
Ed M.Reviewer: Ed M.
Date: October 18, 2011

Website:
http://nerdhavenfarms.com		 New to this whole thing. Bluehost has been very helpful in steering us through technical issues we never even knew existed.


Pros: Quick, correct.
Cons: none.
Support
Performance
Features
Overall
Norman N.Reviewer: Norman N.
Date: October 18, 2011

Website:
http://www.tpetro.com		 After many weeks of suffering from bounced e-mails, we made a determined effort to contact BlueHost, who after a few e-mails were able to diagnose the problem, which seemed to be caused by our info@tpetro.com e-mail address that is featured on our web page.
We have deleted the e-mail address for a few days and changed the password, as well as updating our Anti Virus Software (which has discovered 10 viruses at this moment in time 70% complete)


Pros: Normaly very reliable
Cons: Cant think of any!
Support
Performance
Features
Overall
DebiReviewer: Debi
Date: October 17, 2011

Website:
http://www.barefaith.com		 I always appreciate the customer service I get when I have a question about how to do something related to Blue Host.
The staff is knowledgeable, friendly, and prompt to answer my questions.
Although I am not particularly knowledgeable concerning technical issues, I don't feel I am ever talked down to. They just walk me through finding the solution to my problem.


Pros: friendly, prompt, knowledgeable
Cons: none
Support
Performance
Features
Overall
AllenReviewer: Allen
Date: October 17, 2011

Website:
http://www.marshallstudents.org		 very quick response..much appreciated.


Pros: quick response
Cons: nothing
Support
Performance
Features
Overall
SteveReviewer: Steve
Date: October 17, 2011

Website:
http://FortRossVFD.org		 This message is to Daniel�s Boss. After talking with a number of techs this morning at BH, I spoke with Daniel and he solved my C5 site issue with a simple config change. His knowledge of C5 is top notch, please give him the bonus he deserves or at the very least some serious kudos for kicking some serious ass at what he does. NICE WORK!!!! Daniel is a serious KEEPER!

I have three accounts with BH and I will be asking for Daniel from now on.

- Thank you.


Pros: Fixed my problem faster than I could explain it to him.
Cons: NONE
Support
Performance
Features
Overall
Tanongsak S.Reviewer: Tanongsak S.
Date: October 17, 2011

Website:
http://www.abasketballhoop.com		 i found Error:
Site error: the file /home2/abasketb/public_html/xxxxxxx/index.php requires the ionCube PHP Loader ioncube_loader_lin_5.2.so to be installed by the site administrator.

last, bluehost support team tell me about config php.ini file and upload to wwwroot
it work now
thank


Pros: -
Cons: -
Support
Performance
Features
Overall
Colin D.Reviewer: Colin D.
Date: October 16, 2011

Website:
http://www.action-figures-to-buy.com		 Excellent service and great support!


Pros: Excellent
Cons: n/a
Support
Performance
Features
Overall
Nola D.Reviewer: Nola D.
Date: October 16, 2011

Website:
http://columbiamoweddingphotographer.com		 Scott C was the best tech I have dealt with in a long time! He was patient and didn't tech talk that I couldn't understand him and was very pleasant and supportive! Highly recommend.


Pros: Not too techy! Patient, Kind, understanding!
Cons: none, he was great!
Support
Performance
Features
Overall
Vonnie W.Reviewer: Vonnie W.
Date: October 15, 2011

Website:
http://www.snudoll.com		 I have a number of websites with Bluehost now, and whenever I've had a problem (usually my end) they've been prompt and helpful - the problem got sorted.

Really happy with the service.


Pros: Everything in one place. Easy uploading. Video FAQ's. Quick help..!
Cons: None so far.
Support
Performance
Features
Overall
EReviewer: E
Date: October 14, 2011

Website:
http://www.echristopherandsons.com		 I like Bluehost, and recommend them to others, because every time I call:
- I don't wait long on hold
- and I always get a clear speaking, knowledgeable person
- and they are always very nice


Pros: easy to deal with
Cons: none
Support
Performance
Features
Overall
BalintReviewer: Balint
Date: October 14, 2011

Website:
http://www.primespanish.com		 Derek was very helpful, well overdid what he was expected. Bluehost's support is still awesome.


Pros: fast response, great problem solution, very very patient
Cons: there were none
Support
Performance
Features
Overall
John K.Reviewer: John K.
Date: October 14, 2011

Website:
http://www.ourgardenplan.com		 I have used the Bluehost support service on a few occasions over the last year or so. I have, without exception found this service to be extraordinary in it attention to detail, response time and in terms of the persistence of the people who operate the service. They have worked on my latest query long and hard and really did explore the problem very deeply in order to get it sorted. This meant that I was back on-line confident that all was aOK in no time at all... Great to know the service is there when I need it.


Pros: Everything
Cons: None
Support
Performance
Features
Overall
Daniel C.Reviewer: Daniel C.
Date: October 13, 2011

Website:
http://www.simpletechguy.com		 I have a customer at Premier-Loans.net who needed my assistance to fix their website and I had to call BlueHost to get the issue resolved. When I called I spoke with Joseph in the Sales Department. From the very beginning Joseph was Extremely helpful. He went above and beyond the normal call of duty and first offered information that allowed the transfer of my domain very easy. I was going to need to have the domain released from another account and Joseph told me I should have the guy who owned the other domain to call Joseph and that He would take care of everything. The best part about it was that Joseph did take care of everything and actually remembered me when I called back.

I am very thankful for Joseph and appreciate his time and effort to help me get the best experience I could have hoped for in this situation. Joseph deserves to be recognition in the highest levels! With people like Him on your team Blue Host is sure to always be the best hosting company in the business.


Pros: Everything
Cons: Nothing
Support
Performance
Features
Overall
Gary H.Reviewer: Gary H.
Date: October 13, 2011

Website:
http://www.wordpoints.com		 Since moving to BlueHost several months ago, I have been extremely pleased. Value for dollar is outstanding, plus tech service has been exceptional. They have very willingly helped me resolve a few issues that were not strictly their responsibility. I can't say enough good about BlueHost. Highly recommended!


Pros: value, tech service, customer service
Cons: none
Support
Performance
Features
Overall
Nathan C.Reviewer: Nathan C.
Date: October 13, 2011

Website:
http://www.wedding-photography-york.com		 Clear website, easy to follow instructions and excellent 'live' support feature. Really pleased that I followed NetRivet's advice and chose BlueHost to host my website.


Pros: Excellent customer service
Cons: None
Support
Performance
Features
Overall
Ken L.Reviewer: Ken L.
Date: October 13, 2011

Website:
http://couyons.com		 continuing excellent service... above and beyond normal support
had major problem in wordpress dashboard and your support went into it and fixed problem since I could not get to it
thanks, Bluehost support team... you rock!


Pros: everything
Cons: nothing
Support
Performance
Features
Overall
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