No Ad Serving On HostGator Account?

July 9th, 2008 · 4 Comments

A couple of months ago, I’ve made a tutorial on How To Install OpenX on HostGator Hosting. Turned out someone left a comment on the video tutorial YouTube page saying that HostGator’s TOS (Terms of Service) do not allow to run ad servers on their shared hosting and reseller hosting plans.

I have contacted a sales representative over at HostGator and he did confirm that customers can’t use an ad server (like OpenX) on their shared hosting or reseller hosting plans. It is only allowed on their dedicated servers.

I have a hard time believing ad servers consume that much resources but anyway…

Here are a few alternatives to HostGator if you need to use OpenX (plus they’re cheaper): HostPapa, InMotion Hosting, HostMonster, and HostDime.

4 responses so far ↓

1. Response by : Rhonda Holland on Jul 11, 2008 at 7:57 pm

I don’t know who you spoke to at HostGator but after reading this post I went and had a live chat session with them. I was told that OpenX is allowed but that HostGator does not offer support for it. I saved the chat transcript. I pointed the rep. to this post but was told not to worry about it, OpenX was allowed.

2. Response by : Stephane Brault on Jul 11, 2008 at 8:04 pm

I wish I would’ve saved the chat transcript but I’ve been very specific about OpenX and the guy took time to verify with someone else cause he wasn’t sure.

Here’s the excerpt I was refering to:

“…Examples of unacceptable material on all Shared and Reseller servers include:

IRC Bots, Proxy Scripts / Anonymizers, Pirated Software / Warez, image, filedump, mirror, or banner-ad services (similar to rapidshare, photobucket, or commercial banner ad rotation), affiliate servers…”

So there is obviously some confusion among HostGator’s support staff. Perhaps they’ll want to clarify that here maybe!
;)

3. Response by : Dani on Sep 17, 2008 at 6:18 pm

I just spoke with customer support at hostgator and was told that they have several customers running openx and it was allowed as long as you were not over-using your resources and in that case the customer would be notified..

4. Response by : Josh on Nov 2, 2008 at 12:02 am

OpenX can be a serious resource hog and it did slow down my site significantly

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