cPanel Troubleshooting : Warning! You Are Logged In With the Reseller or Root Password

If you have a VPS or a Dedicated Server, you might have encountered the following error message when logging in cPanel :

Warning! You Are Logged In With the Reseller or Root Password

Even though you’ve correctly logged out of your previous WHM session, the error message still appears when logging in cPanel. The problem itself isn’t that critical but it prevents from using some cPanel features such as phpMyAdmin.

Well here’s the cause : your reseller account uses the same password as the root account. The solution is simple : simply change your root password to a more complex one is the error message will go away.