1and1 UK Review

About 1and1 UK

1&1 is a global leader in web hosting solutions, and its U.K. division is a huge part of the success.  The provider currently has over 2 million active websites with 10 million domains registered.  1&1 is one of the fastest growing companies in the industry, and according to the company website, an estimated 2,500 new clients are signing up every day.   Leveraging the best in web hosting technology, 1&1 is the first choice for many individuals and businesses in the United Kingdom.

Products and Services

1&1 offers a broad range of services, starting with affordable shared hosting.  Its Linux hosting plans are as low as £1.99.  Though very cost-efficient, these plans are lacking in terms of features and flexibility as customers are limited to a certain amount of pages.  The e-commerce package is geared more for those looking to engage in electronic goods and services, while the Business Solution provides a number of tools for taking your business to the next level.  1&1 also has more robust packages in VPS and dedicated servers, as well as email solutions and domain names.

Benefits of 1&1 Web Hosting

The benefits of 1&1 U.K. hosting are provided by its dependable infrastructure and generous bonuses.  Most of its web hosting plans comes with a plethora of free software, marketing tools and built-in security features.  1&1's U.K. division has many of the same offerings its U.S. customers are accustomed to, including a 60-day money back guarantee.

Reliability and Performance

1&1 has four world-class data centers, including a state of the art facility in the U.K.  The company couples high-performance servers with multiple hard drives, dual routers and climate control systems.  This provider understands that redundancy is the key to making sure its high-end servers continue to maintain optimal performance despite external conditions.  1&1 takes data protection seriously by employing a number of security measures.  Installed are multiple surveillance cameras, safety locks and advanced mechanisms to ensure that only authorized staff has access to the facility.  1&1 boasts a 99.9% uptime guarantee to ensure that you will thrive with a shared hosting, VPS or dedicated server solution.

Customer Service and Support

You will find that a considerable amount of customers rate 1&1's support as average at best.  Many report problems with billing and general issues that take far too long to resolve.  The company advertises around the clock support, however, which is primarily delivered via phone and email.   There is also an extensive knowledge base that provides tips and articles on common topics such as website building and scripting.  According to numerous customers, 1&1's less than stellar support is attributed to the fact that most of its customer relations are outsourced to various countries.

Web Hosting Features

1&1 redeems itself in the feature department by offering many attractive perks.  Some of the notable features are development languages, such as Perl and PHP, as well as web design programs like DreamWeaver and its own proprietary DynamicSiteCreator.  The features vary from package to package, and thus, the more advanced the plan, the more features you will receive.