About 1and1.com
With its large European business operations, 1&1 is one of the biggest web hosting companies around. An independent statistic analysis by Netcraft market research firm showed that pound for pound, 1&1 is a web juggernaut with 2,586,662 active websites and 8.80 million domains registered.
This makes the company the world’s largest biggest web host firm.
1and1.com offers shared hosting, VPS and dedicated servers on both Linux and Windows platforms.
Reliability
1&1 guarantees the highest product quality, top security, and unshakeable reliability. The company says that with the development and release of innovative applications, its network has the strength to power virtually any size company’s web presence with industry-leading 40 Gbit Connectivity and 1000 terabytes of monthly traffic. All, as they contend, at the lowest market prices. 1&1 is so confident of their abilities that the firm provides a 99.99% up-time guarantee, helping customers rest confident in maintaining their online reputation of excellence.
These are bold and ambitious claims that our readers have found are sometimes met.
Support
1and1’s support has been reported as average by a considerable number of customers. Persistently, billing problems seem to take too long to resolve. Management is unreachable by phone as customers are instructed to “send an email to the complaint department”. As we all know, this can be very frustrating to hear, particularly when you are a small business or entrepreneur managing your financial resources carefully. Some of their support has been outsourced to third party companies (which can also affect the quality of service).
Features And Pricing
1and1 presents good pricing and value as the company offers many features and its hosting control panel is appreciated by many. The only downside (as with many large companies), is that getting speedy, quality service can be difficult and sluggish at times.
That said, you do get nice vouchers of varying value (up to $50+ in some cases) from Microsoft AdCenter, Google AdWords, Yahoo Search Marketing and Citysearch depending on the hosting plan you choose.
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